In 1997 RBTT implemented the “DataStore for Windows” data archiving solution from Hitec Laboratories in the UK, which is distributed and supported by Savannah Computing. This was the solution of choice for RBTT Bank.
“We discovered an obvious need to improve access to data, improve the turnaround time associated with retrieval and most importantly to improve our response levels to our customers. Based on this we decided that we needed a solution that would fulfil all these needs and so in 1997 DataStore for Windows was installed.” Commented David Fortune, Senior Manager Systems & Operations at the time.
All of RBTT Bank’s Trinidad offices are networked to various servers placed strategically, allowing for immediate and multi-user access to the system.
Over the years RBTT was satisfied with the benefits of the DataStore® product and have agreed to upgrade to DataStore32 (DS32), which has been in production since March.
The new DataStore32 product integrates COLD and PDF archiving with Internet access allowing users to retrieve data from anywhere in the extensive RBTT network.
“Because the information is available on our Intranet, there is no limit to the number of users who can get access to the data at the same time without the need for any client software install or maintenance”, says Cyril Myers, Senior Manager – Information Planning.
DS32 is also capable of archiving and indexing the document images, native PDF documents, MS Office documents (WORD, Excel, PPT and Email) as well as computer printed reports (COLD).
RBTT Bank’s operations are fully computerized with state-of-the-art technology available at all of its branches and units, which are complemented by a very large and varied electronic banking network. It is a member of The Society for Worldwide Interbank Financial Telecommunications (S.W.I.F.T.), which links it to the financial world.
RBTT Bank Limited is a leading bank in Trinidad and Tobago and offers a complete range of services to satisfy the needs of customers, including international investors. It is particularly noted for innovation in product development, its unique services to promote and develop international trade and also, as the pioneer of excellent packages of services for special markets.
About Hitec Laboratories
Established in 1991, Hitec have grown the customer base dramatically to include an impressive list of high profile clients from various industry sectors. Over 500 installations have been successfully completed worldwide with revenues continuing to grow. Continued investment and commitment in respect of research & development has enabled Hitec to expand significantly in the Electronic Document Management marketplace.
Its exceptional growth is a result of increased brand awareness coupled with an excellent reputation in the field, which has led Hitec to become one of the leaders in the EDM market.
About Savannah Computing Limited
Savannah Computing is a software services company based in Port of Spain, Trinidad that provides financial products and consulting services to the major financial and business sectors in the Caribbean.